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Subscriptions are automatically renewed according to your selected delivery interval and the succulent box or boxes will be automatically delivered by Succulent Den after each successful renewal.
For example, if you started a monthly subscription, then the system will automatically charge your credit card each month and you will get the products to your doorstep each month, without the need to place the order by yourself!
Yes, of course. You can pause or cancel a subscription any time you want in the customer portal, as seen in the screenshot below.
The customer portal can be accessed through a link you received in the email that was sent to you when you placed an initial subscription order in the shop. You can also access your subscriptions if you create and account in your shop.
You can skip or reschedule the charge in the customer portal. Each scheduled delivery will have a Skip payment button next to it, which you can use to skip the charge. You can reschedule the charge by clicking on the Reschedule button next to the delivery date.
If the subscription can't be renewed because a payment can't be processed you will receive an email with a link where you can safely update your payment method.