We do NOT provide returns or exchanges, please purchase correctly. We do not hold the responsibility for plant damaged if the receiver failed to sign for the parcel from the first attempt delivery.

This includes receiver reject to sign the parcel for any reason, receiver not at home/ office and buyer provide wrong address/ phone number. Contact us if you have any problems with your order and we will work together to find a happy solution.

Please note that colour may vary across screens and measurements are approximate. We ensure the highest quality before shipment but in the event of a faulty item, kindly contact us by email at hola@succulentden.com. We shall respond to you as soon as possible.